Terms and Conditions

Terms & Conditions

Services and Conditions offered by Leader Transport

DISTANCE CHARGE (one off charge for distances over 15km from Melbourne Centre)

Charges system is based on an hourly rate and all inclusive door to door. A travel time fee will be applied to the final bill depending on the distance from Melbourne CBD city centre (start point).

We have set up a simple system with three categories as below:

CBD: Removal or deliveries within 15km from Melbourne VIC 3000. No travel charges incurred. We will come to you without any call out fee.
METRO: Removal or deliveries services from 15km to 25km from Melbourne VIC 3000. Charge of 30 minutes will incur. Travel fee is a one off charge. We will discuss and confirm extra charge upon booking the job.
REGIONAL: Removal or deliveries over 25km from Melbourne VIC 3000. Charge of travel time is dependent on distance to return to the start point from the final destination. Please note extra charge is agreed by both parties upon booking the service, so no surprises at the completion of the job.

There will be no extra charge for the travel to get to the pick up destination when distance falls into the CBD and METRO categories.

Furniture Assemble & Dismantle

There is no extra cost involved in assembling or dismantling your furniture.

Sometimes a piece of furniture needs to be dismantled to get its way through a narrow entrance or door, thus you can be sure to have an experienced mover to deal with it.

We carry the proper tools to dismantle your furniture, and will put pieces back together exactly how it was originally.

Limited Transit and Liability Insurance

Leader Transport offers limited public liability and transit coverage as well as loading and unloading limited coverage.

Cover of your goods if our vehicle is stolen. Any damage during loading and unloading included in this cover.
Transit Insurance does not cover: accidental damages, denting, scratching, chipping or internal damage to electrical items and items packed in boxes by the customers, unless dropped by our employee/s when loading or unloading.
Please be advised this is deemed null & void if any dangerous or flammable items are packed by you.
Any damage or incident MUST be reported before completion of job.

Payment Option

Full payment is required upon completion of the job.

We accept cash, Visa or MasterCard debit and credit card.

We understand when a job is booked through a real estate agent, therefore we can email invoice for payment. Paying via credit card is available online. In addition, EFT is also an option.

Charges System & Price

Our charges system is based on an hourly rate. You can find the price chart on our removal and delivery website pages by clicking on the services arrow on the top of the website.

If an extra pick up is required during any delivery job or house move service this is not a problem for us. We will advise best approach based on logistics, size of the job, time of the day.

Charge starts when our movers arrive at your house (no call out fee for distances within 15km) and finish off when job is completed at the final destination. Our staff will have it all explained over the phone or via email. For further information, please enquire through our contact page or 0424 413 456.

Hourly rate increases slightly over the weekend and on public holidays so please refer to removal and delivery website pages for prices.

Terms and Conditions of Transport

Leader Transport has been in the market for over 8 years and has developed great knowledge of the daily operation of the transport business.

Leader Transport operations rely fully on procedures and conditions of transport created by us after years of experience. Terms and Conditions is available when we quote or upon booking any service.

Saving Time On Your Move

You have the freedom to control time by preparing or assisting with any part of the move as you desire. We are happy to have your help, but we will advise whether a more experienced staff is necessary depending on complexity of the job and physical access to the property

We care about the physical integrity of our staff by practicing proper lifting techniques and a more experienced mover is most welcomed in particular occasions.